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At Etopikk Home Decor, we're committed to delivering your unique home accents and wall art safely and efficiently. Please review our shipping policy carefully to understand our processes and timelines.

Processing Time

All orders are processed within 2-7 business days (Monday-Friday, excluding holidays) after payment confirmation. You will receive an email confirmation with tracking information once your order has been shipped.

Please Note: Processing times do not include shipping times and are separate from delivery estimates.

Shipping Times & Methods

Product-Specific Shipping Times

Each product listing on our website specifies the exact estimated shipping time for that particular item. Please refer to individual product pages for precise delivery estimates.

General Shipping Timeframes

Standard Shipping (Most Products):

• 9-15 business days for delivery to the continental United States

• Most orders arrive within this timeframe

Expedited Processing (Select Items):

• Many of our products qualify for 7-12 business days delivery

• Some items can be shipped even faster

• Fast-shipping eligible products are marked on their respective product pages

Important: These are estimated delivery times from the ship date and may vary based on your location, carrier performance, and external factors beyond our control.

Shipping Destinations

We primarily ship to addresses within the United States.

International Shipping

We also offer international shipping to select countries. International orders may experience longer delivery times due to customs processing and international carrier handling.

International Shipping Notice: All international orders are shipped DDU (Delivered Duty Unpaid). Customers are responsible for all applicable:

• Import duties

• Taxes

• Customs fees

• Brokerage fees

These fees are determined by your country's customs office and must be paid by the recipient upon delivery.

Order Tracking

Every order ships with a tracking number so you can monitor your package every step of the way.

• Tracking information will be sent to your email address within 24-48 hours of shipment

• You can track your order status directly through the carrier's website

• Please allow 24-72 hours after shipment for tracking information to update in the carrier's system

Shipping Carriers

The specific carrier used for your order depends on your location and the fastest, most reliable service available for your area.

Shipping Address

Please ensure your shipping address is accurate and complete.

• We are not responsible for orders shipped to incorrect addresses provided by the customer

• Address changes can only be made within 24 hours of placing your order

• Once an order has shipped, we cannot modify the delivery address

• If a package is returned due to an incorrect address, you may be responsible for reshipping fees

P.O. Boxes: Some items may not be deliverable to P.O. Boxes due to size or carrier restrictions. Please provide a physical address when possible.

Delivery Delays

While we strive to meet our estimated delivery times, please understand that delays may occur due to circumstances beyond our control, including but not limited to:

• Customs processing and inspections (for international orders)

• Postal service delays

• Weather conditions or natural disasters

• Carrier capacity issues

• Holidays and peak shipping seasons

• Address issues or failed delivery attempts

We appreciate your patience during these situations.

Peak Seasons & Holidays

During peak shopping seasons (Black Friday, Cyber Monday, Christmas, etc.) and major holidays, please expect:

• Extended processing times

• Possible shipping delays

• Higher carrier volumes

We recommend ordering well in advance of gift-giving occasions during these periods.

Delivery Confirmation

Most packages require a signature upon delivery for security purposes. If you are not available:

• The carrier may leave a delivery notice

• You may need to pick up your package at a local carrier facility

• Or arrange for redelivery

Please check with your specific carrier for their delivery policies.

Lost or Damaged Packages

Lost Packages

If tracking shows your package as delivered but you haven't received it:

1. Check with neighbors, building management, or household members

2. Look around your delivery location (porches, garages, side doors)

3. Wait 24-48 hours as carriers occasionally mark packages delivered prematurely

4. Contact us at info@etopikk.com if you still cannot locate your package

We will work with you and the carrier to resolve the issue.

Damaged Packages

If your package arrives damaged:

1. Document the damage with photographs (box and contents)

2. Keep all packaging materials

3. Contact us within 48 hours at info@etopikk.com

4. Provide your order number and photos

We will work with you to file a claim and arrange for a replacement or refund.

Customs & International Orders

Customs Forms

For international shipments, we complete all required customs documentation. However, customs processing times vary by country and are outside our control.

Refused Shipments

If you refuse a shipment due to customs fees or duties:

• You are responsible for all shipping costs incurred

• Refunds will be issued only after the package is returned to us, minus all shipping fees

Import Restrictions

Customers are responsible for ensuring that ordered items can be legally imported into their country. We are not liable for items confiscated by customs.

Order Cancellations & Changes

• Orders can be cancelled or modified within 24 hours of placement

• After this window, if your order has already been processed, we cannot guarantee cancellation

• Contact us immediately at info@etopikk.comfor cancellation requests

Shipping Costs

Shipping costs are calculated at checkout based on:

• Your delivery address

• Package weight and dimensions

• Shipping method selected

Free Shipping: We occasionally offer free shipping promotions. Terms and qualifying order minimums will be clearly stated during the promotion period.

Contact Us

If you have questions about your order or shipping status, please contact us:

Email: info@etopikk.com
Response Time: We typically respond within 24-48 hours (Monday-Friday)

Please include your order number in all correspondence for faster assistance.

Policy Updates

We reserve the right to update this shipping policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website following any changes constitutes acceptance of those changes.

Thank you for choosing Etopikk Home Decor!

We appreciate your business and are committed to ensuring your complete satisfaction with both our products and service.